First Pickup On Us - New Members OnlyCall +1 (256) 226-2281

Frequently Asked Questions

Frequently asked questions

Everything you need to know before your first pickup.

How do I schedule a pickup?+

Call us at (706) 589-1149. We'll grab your address, your fold/hanger preferences, and book the next pickup window on the route closest to you. Most new members are scheduled the same week they call.

What's the difference between laundry and dry cleaning?+

Laundry is for everyday clothing and uniforms. Dry cleaning is for suits, dresses, blazers, formalwear, and delicate fabrics. We offer both services with the same convenient pickup and delivery.

Can you remove tough stains?+

Yes, we have specialized treatments for most types of stains. Please inform our team at the time of pickup about any particularly stubborn stains.

Can I cancel my membership anytime?+

If you're not home during your scheduled pickup, we'll leave a note with instructions for rescheduling or arranging an alternative pickup time.

How do you care for delicate and specialty garments?+

Yes, we have a team of experts who can handle most stain removal and minor repairs.

Are memberships month-to-month?+

Yes, our memberships are month-to-month with no long-term contracts.

Do you offer military or government discounts?+

Yes, we offer special discounts for military personnel and government employees.

What payment methods do you take?+

We accept all major credit cards, debit cards, and cash payments.

Still Need Help?

Talk to our team directly

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